Online sell parcel service
The emergence of the Internet has generated a real loss of the traditional courier businesses, but in turn it has led to specialization and the emergence of new markets dedicated to parcels, express parcels and online sale parcels. The exponential growth of the e-commerce, which in recent years has reached 31.5%, with a number of transactions that reached 54.5% million, has led this sector to increase its offer of services with specific solutions to facilitate the delivery of the shipments and increase the service hours.
At DIR Logistics, Express Transport, Courier and Parcel Services for online sales we have worked precisely in those two objectives: ease of delivery and new slots. To achieve these goals we have done the following:
– Proximity: our commitment to establish a network of 1000 proximity points throughout the country allows us to be in the right moment and in the right place. We have 30.000m2 of storage and we manage both stock and orders. By being a logistics company it has allowed us to offer a wide range of specialized services by qualified and experienced personnel. If you wish we can also handle picking and packing, packaging, protecting and labeling all your parcels for online sale, even applying the custom packaging you wish.
– Technological and digital investment: Our customers can follow the real-time status of their packages through our courier app and online. They are also noticed when their shipment will arrive via SMS or e-mail. In addition to this, to facilitate the transaction, we have incorporated POS devices for our dealers and we offer the option of cash-on-delivery as well. Finally, to come up with 90% effectiveness in its first attempt of delivery, we have enabled from our website a “client access service” option where the customer can manage the delivery options, establishing a convenience point and changing it if necessary. The customer may as well establish the schedule and can even authorize delivery to a neighbor or the doorman of his or her building. All these measures are made so that the online store parcel service ends up being a perfect and pleasant process that will satisfy both our direct and indirect clients.