Internet sales courier
If we are aware of the new online sales trends, surely we would have asked ourselves in what are the characteristics of these businesses’ success factors and what are their weak points. Even our strength can become a weakness if it is not managed properly. What we are talking about is the Internet sales courier service.
According to the Entrepreneur blog and quoting an article by Aitor Ojanguren, “90% of the customers say that a bad experience in this service can lead them not to repeat it on the same website.” However, if this high percentage gets a satisfactory delivery service, imagine the victory we have achieved.
What needs does an Internet sales courier company cover?
We are currently living a moment where time itself is the most precious value, since the working hours, the duties and the increasing necessities of consumption make the consumer a person with low availability. That is why an Internet sales courier service will offer you:
- Commitment to a timetable: whether it is 24hrs, 48hrs or several days, the customer will appreciate the honesty of your company. That’s why it’s worth it if we have an online business, making sure that our courier service will meet all the deadlines stipulated on our website.
- Direct to your hands: The vast majority of customers will always prefer the shipments that arrive at home or at work. The pick-up points, although they may be useful, they cannot very pleasing to eyes of the consumers. A better option would be to offer a delivery service that allows the pick-up by a neighbor or the doorman of the building.
- Communication: As much as we keep to an agreed deadline, some customers are not patient and the client wants to know where his or her order is. Therefore more Internet courier companies are digitalizing their services for example incorporating real-time mobile applications to follow the status of their orders.
At DIR Logistics, Express Transport, Courier, Parcel and E-commerce Services, we don’t only meet all these requirements but we have as well integration module systems for the exchange of information through web services and FTP. We have as well data processing systems that can be coordinated with your Web online (Joomla, Magento, Prestashop …). Our courier app allows as well a total self-management that allows the client know the status of the shipment, the modification of the timetable, its location, and even its point of delivery.