E-commerce courier service
Do you know the 5 principles that we should consider if we hire an e-commerce courier service? DIR Mensajería, specialized company in all types of shipments for online and e- stores informs you:
- Adaptability and price. Each business is unique and every customer must be a company. That’s why it is important to offer a range of possibilities and adapt them to the needs of each person. Adaptability is linked to price. No more unique fares because there are no more unique services. In an e-commerce courier service, prices must be customized.
- Fast shipping. Ensure that the courier service company has different modes of transport. With a well coordinated fleet of vehicles and carriers, as well as different agencies spread across the territory, is one of the characteristics that ensure the speed of shipment.
- National and international transportation. It doesn’t matter if we start with a small business idea. We never know how it can end up developing and at what point we need to expand our target. To have a company that offers services both in a national and international territory, is to have a business vision and to save us problems and time in the future. Therefore a national and international network like the one that offers DIR Logistic, Express Transport, Courier, Parcel and E-Commerce Services would be an excellent option.
- Satisfy the customer. Although the merchandise is our main objective, we must not forget the final objective: the recipient. Maintaining a constant contact with him or her is the key to reassure him against any incidence. The new real time geolocation system contributes to this as they let the user know where the product is located. However, it’s always nice to be able to hear a voice on the other side that tells us that everything is going well when even the best technology is not accessible.
- After-sales service. We must be humble and be able to accept that a customer may not be satisfied with the product. For that reason, at the moment when it expresses its disagreement, we must start a reverse-logistics service to make the shipments.
- We must evolve with the speed and flexibility that the online market and the Internet do. In our company´s case, this evolution has helped to position our clients as leaders in the e-commerce market.
At DIR Logistics, Express Transport, Courier Service, Parcel Service and E-Commerce Services we strive to fulfill each day with these five basic aspects which are the reason why businesses continue to hire our e-commerce courier service. We like to know the new business trends and combine our experience and tradition with the current needs.